Terms and Conditions – PPS VW
An Authorised Volkswagen Vehicle Dealership
These Terms and Conditions (“Terms”) govern the booking and purchase of Volkswagen vehicles through PPS VW (“Dealership”). By proceeding with a vehicle booking, you (“Customer”) agree to be bound by these Terms.
1. Booking
When you place a booking with us, you express your intention to purchase the selected Volkswagen vehicle and agree to be bound by these Terms.
A booking indicates your interest in purchasing a vehicle and is subject to availability at our dealership. A booking does not constitute a completed sale. It represents an offer from your end, which will be accepted upon confirmation by PPS VW.
You will receive a booking confirmation via SMS and email, along with a booking reference number. Our team will contact you to complete the necessary documentation and invoicing process.
2. Price of Volkswagen Vehicles
The on-road price will additionally include applicable registration charges, insurance, handling charges, and optional accessories, which will be communicated to you by the dealership.
Ex-showroom prices are indicative and subject to change without prior notice. The final vehicle price applicable will be the price prevailing on the date of delivery.
The balance amount, after adjusting the booking amount, must be paid directly to the dealership.
PPS VW shall not be liable for price variations arising from changes in government levies, tax revisions, or manufacturer pricing.
3. Finance
If you choose to finance your vehicle purchase, the terms and conditions of the respective financial institution will apply from the time of your loan application.
PPS VW acts only as a facilitator and is not a party to the loan agreement.
All documents and information shared for financing purposes may be forwarded to the respective financial institution and handled in accordance with applicable data protection requirements.
PPS VW is not responsible for loan approval or rejection, interest rates, EMI terms, or any decisions or actions taken by the financial institution.
4. Delivery
The vehicle will be delivered by the dealership only after full payment of all applicable dues, including the vehicle cost, insurance, registration fees, and other applicable charges.
Delivery timelines are indicative and may be subject to change due to logistical, manufacturing, or regulatory factors beyond our control.
The vehicle will be delivered as per the variant, colour, and specifications confirmed at the time of booking, subject to manufacturer availability.
Any changes to the delivery schedule will be communicated to you in advance.
5. Cancellation & Refund
You may cancel your vehicle booking before making full and final payment for the vehicle. Cancellation requests must be submitted in writing to the dealership, either through the designated communication channels or in person, along with the necessary supporting documentation.
- The booking amount is refundable upon cancellation before full payment is made, subject to applicable terms communicated at the time of booking.
- Once full payment has been made and the sale is completed, cancellation or refund requests will not ordinarily be entertained, subject to applicable law.
- The refund processing timeline will be communicated by the dealership upon approval of the cancellation request.
- For vehicles under special orders or custom configurations, cancellation charges may apply depending on the stage of processing. Any such applicable charges will be communicated at the time of booking.
6. Purchase Terms
These Terms apply to the booking of the vehicle. The actual purchase will be subject to additional terms and conditions prescribed by PPS VW and Volkswagen, including the vehicle sale agreement executed at the time of final payment.
Customers are advised to carefully read and understand all purchase-related documents before signing.
PPS VW reserves the right to update these Terms and Conditions from time to time.
7. Limitation of Liability
PPS VW shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the booking or purchase of a vehicle.
Any limitation of liability shall be subject to applicable laws and regulations. PPS VW shall not be responsible for any delay or failure resulting from circumstances beyond its reasonable control, including but not limited to manufacturer delays, natural calamities, regulatory changes, or force majeure events.