Privacy Policy for PPS VW

PPS VW is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through our website, Contact Us forms, booking platforms, and social media channels.

Data Collection

We collect personal information from you in the following ways:

  • When you fill out the Contact Us form on our website.
  • When you engage with us through our social media platforms.
  • When you book a service appointment or request a test drive.
  • When you submit an enquiry or request information about Volkswagen vehicles and services.

The personal information we collect may include your name, email address, phone number, and any other details you provide through your messages, enquiries, or interactions.

Use of Information

We use the personal information collected for the following purposes:

  • To respond to your enquiries and provide the information or services you request.
  • To communicate with you about Volkswagen products, services, and offers.
  • To improve our website content, products, and services based on your feedback and interactions.
  • To send updates, promotional offers, and marketing communications with your consent.
  • To analyse engagement and interactions on our social media platforms to improve our customer outreach and services.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your information is stored securely and is accessible only to authorised individuals who are required to maintain its confidentiality.

Third-Party Sharing

PPS VW does not sell, rent, or trade customers’ personal information to third parties.

We may share your information with trusted third-party service providers who assist us in delivering our services, including IT support, marketing, and customer service. These service providers are required to maintain the confidentiality and security of your information and use it only for the purposes specified by PPS VW.

Updates

We may update this Privacy Policy periodically. Any changes will be published on our website. We encourage you to review this policy regularly to stay informed about how we collect, use, and protect your personal information.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our data-handling practices, please contact PPS VW using the contact number or address provided on our website.